We take our customers privacy very seriously. Using the latest encryption and security techniques, we can assure our clients that their information is highly secure, and we only keep the information we absolutely must keep in order to fullfil your order.

What information do you gather from customers?

We collect your name, email address, credit card details and physical address, which are used to fulfil your order. We keep name and address details in a highly secure area of our system to make ordering easier the next time you visit. No information will ever be shared with a third party*. We do not sell, rent or give out your information, and we limit the access to that information to our company

If a customer chooses to enter a competition, we will gather your email address to advise you if you have won a prize. We may also ask for other information such as gender, age and country. No respondent is identified as an individual. We use this information only to help us enhance our website and our range of products.

What if I contact you?

We may keep a copy of any correspondence from you, but will not share this information with a third party unless required to do so legally.

Who Do You Share Information With?

We do not sell, trade or rent user information to anyone.

In order to transfer payment for your order, your credit card details will be sent in encrypted form to your bank for clearance. No credit card details are stored after this clearance.

We operate our own warehouses and customer service department. When you shop with us and we fill your order, your details never leave us.

Under What Circumstances Will You Contact Me?

We will email you, confirming placement of your order.

If your order, for whatever reason, cannot be shipped within 48 hours, one of our customer service representatives will contact you via email.